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B+B Thermo-Technik GmbH
Heinrich-Hertz-Str. 4
78166 Donaueschingen

电话: +49 771 8316 – 0
传真: +49 771 8316 – 50
电子邮箱: info @

Rudolf Boll, Kim-Chantal Boll, Evamaria Boll-Scholte van Mast


DE 141909643






Data protection information for customers and interested parties

Data protection information for suppliers and service providers

Data protection information for applicants

Data protection information for employees

Privacy Statement

We are pleased that you are interested in our website. Protecting your privacy is very important to us. The following provides details of how we use your data, and about the subject of data protection.

Data controller

B+B Thermo-Technik GmbH

Heinrich-Hertz-Strasse 4

D – 78166 Donaueschingen, Germany

Collection, processing and use of personal data

You can visit our site without disclosing any personal details. We only store visitors’ non-personal access data based on Google Analytics (see below). We analyse this data solely to improve our offer. It permits no link to be made to you personally.

We only collect personal data when you voluntarily give us your consent to do so by submitting an enquiry, making contact with us, or opening a customer account. Without your separate consent to do otherwise, we will use the data you disclose to us solely in order to deal with your enquiry, contact message or customer account opening.

Erasing and blocking data

We adhere to the principles of data avoidance and economy. Consequently, we will only store your personal data for as long as necessary to fulfil the purposes stated here, or in accordance with the various retention periods allowed by law. When the intended purpose no longer applies, or the allowable retention period has expired, we will routinely block or erase the relevant data in accordance with legal requirements.

Use of data when you sign up to our e-mail newsletter

When you sign up to our e-mail newsletter, we will use the data necessary for this, or as submitted separately by you, in order to send you our newsletter on a regular basis. You can unsubscribe from the newsletter at any time, either by sending a message to the contact set out below or by using a link provided in the newsletter itself.

Credit-checking and scoring/factoring

Where we provide supplies or services in advance of payment, such as when you make a purchase against invoice, we may obtain credit information in order to preserve our legitimate interests. This information is gathered on the basis of statistical methods by

TARGO Commercial Finance AG
Heinrich-von-Brentano-Str. 2
D – 55130 Mainz

We may also assign our claim against you to a third party on the basis of our factoring agreement.

In order to do that, we transmit the personal data required for credit-checking to TARGO Commercial Finance AG and use the information obtained concerning the statistical probability of your defaulting on payment to make a balanced decision on the establishment, execution or termination of our contractual relationship with you.

The credit check information may include probability data (scores) calculated on the basis of scientifically recognised statistical methods. These calculations include the use of address data among other criteria. Your privacy and security is respected in accordance with legal requirements.

Use of cookies

Our website makes use of cookies. Cookies will not harm your computer, and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files which are stored on your computer through your browser.

Most of the cookies we use are so-called session cookies. They are automatically deleted when you leave our site. Other cookies remain stored on your device until you delete them. Those cookies enable us to recognise your browser the next time you visit us.

You can set your browser to notify you when cookies are set, and can decide whether to accept cookies on a case-by-case basis or generally disable them, and you can specify that they are automatically deleted when you close your browser. If you disable cookies, the functionality of our website may be restricted.

Server log files

Website providers automatically collect and store data in server log files which your browser automatically transmits to us. The data points transmitted are:

  • Browser type and version
  • Operating system being used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request


This data cannot be linked to any specific person. The data is not merged with data from other sources. We reserve the right to check this data subsequently if we become aware of any evidence of illegal use.

Contact form

When you submit enquiries to us on our contact form, we will store the data you enter on it, including the contact details you specify, for the purposes of processing your enquiry and to deal with any follow-up questions. We will not pass on your data without your consent.

We will thus process the data you enter on the contact form solely on the basis of your consent (Art. 6 (1) lit. a GDPR). You can revoke your consent at any time. All you have to do is send us an informal e-mail to that effect. The legality of the processing of your data shall remain unaffected by your revocation up to the point of revocation.

We will retain the data you enter on our contact form until you request us to erase it, you revoke your consent for us to store it, or until the purpose for storing the data no longer applies (such as on completing the processing of your enquiry). Essential legal requirements – in particular with regard to retention periods – remain unaffected.

Live chat

We use on our website a live chat of the company Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the live chat like a contact form to chat with our employees in almost real time. When starting the chat, the following data is generated:

  • Date and time of the call,
  •  browser type / version,
  • IP address,
  • used operating system,
  •  URL of the previously visited website,
  • Quantity of sent data

In case that there is currently no employee available for live chat, you can send a contact request via the chat window. In addition to the data mentioned above, the data that you provide us via the form will also be recorded. Depending on the course of the conversation with our employees, further personal data may be generated in the chat which you enter. By visiting the website, the chat widget is loaded as a JavaScript file by AWS Cloudfront. The chat widget is effectively the source code that runs on your computer and allows the chat.

In addition, the history of live chats is saved. This is for the purpose of possibly saving you extensive explanations about the history of your request as well as the constant quality control of our live chat service. If you do not want this, do not hesitate to let us know. Please send an e-mail to Stored live chats will be deleted immediately.

Google Analytics

This website uses features of the Google Analytics web analytics service. It is provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. These are text files which are stored on your computer and permit analysis of your use of the website. The data relating to your use of the website generated by the cookie is normally transmitted to a server operated by Google in the USA, where it is stored.

Objecting to the collection of data

You can prevent Google Analytics from collecting your data by clicking the following link. This will set an opt-out cookie which will prevent your data from being collected on future visits to this website: Disable Google Analytics

Google Analytics Demographics

This website uses the Google Analytics Demographics feature. It enables reports to be generated on the age, gender and interests of visitors to the site. This data originates from Google’s personalised advertising and from visitor data from third-party providers. This data cannot be linked to any specific person. You can disable this feature at any time through the advertising settings in your Google account, or you can generally prohibit the collection of your data by Google Analytics as described under “Objecting to the collection of data”.


Facebook plugins (Like button)

Our website includes plugins of the Facebook social network, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook plugins are recognisable by the Facebook logo or the “Like” button on our site. You will find an overview of Facebook plugins here:

When you visit our site, the plugin establishes a direct connection between your browser and the Facebook server. This tells Facebook that your IP address has visited our site. By clicking the Facebook “Like” button while signed into your Facebook account you can link the content on our site to your Facebook profile. This will enable Facebook to link your visit to our site to your user account. Please be advised that we as the website provider do not know the content of the transmitted data, or how it is used by Facebook. You will find more information on this in the Facebook privacy policy at

If you do not want Facebook to be able to link your visit to our site to your Facebook profile, sign out of your Facebook account.

If you are signed in to Facebook, Facebook can directly link your visit to our site to your Facebook profile. When you interact with plugins, such as by clicking the “Like” button or posting a comment, this information is likewise sent directly to a Facebook server and stored by it. The information will also be published in your Facebook profile and displayed to your Facebook friends.

With regard to the purposes and scope of data collection, processing and use by Facebook, and your privacy rights and setting options to protect your privacy, please refer to Facebook’s privacy policy here:



Our website incorporates features of the Twitter service. Those features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” feature, the websites you visit are linked to your Twitter account and disclosed to other users. Data is also transmitted to Twitter in the process. Please be advised that we as the website provider do not know the content of the transmitted data, or how it is used by Twitter. You will find more information on this in the Twitter privacy policy at

You can change your Twitter data privacy settings in the account settings at:



In this section we detail the processing of your personal data resulting from your use of the XING Share button.

This website incorporates the XING Share button. When you access this site, your browser briefly connects to servers of XING AG (“XING”) through which the functionality of the XING Share button (in particular calculation and display of the counter value) is delivered. XING does not store any of your personal data relating to your visit to this website. In particular, XING does not store IP addresses. Nor does it analyse your user behaviour through the use of cookies in conjunction with the XING Share button. You can view the latest data privacy information concerning the XING Share button, as well as other additional information, on this website:


Google Maps

This website uses the Google Maps service via an API. It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to use the functionality of Google Maps on this website it is necessary for your IP address to be stored. This data is normally transmitted to a server operated by Google in the USA, where it is stored. We as providers of this website have no influence on this data transfer to Google.

We use Google Maps in order to correctly present our online offering and to aid finding of the locations we indicate on our site. This is a legitimate interest under the terms of Art. 6 (1) lit. f GDPR.

For more information on the handling of users’ data refer to the Google privacy policy:


Google Web Fonts

This website uses Google Web Fonts as a standardised style of presentation. These are provided free of charge by Google. When you open a page, your browser loads the Google Web Fonts necessary to render the text (content) and style correctly in the background in your browser’s cache.

To do that, your browser must connect to Google’s servers. This tells Google that our website has been accessed from your IP address. We use Google Web Fonts to achieve a standardised and visually appealing presentation of our online offering. This is a legitimate interest under the terms of Art. 6 (1) lit. f GDPR.

If your browser does not support Google Web Fonts, your computer will use a standard font.

For more information on the handling of users’ data refer to the Google privacy policy:


SSL encryption

This website uses SSL encryption for reasons of security and to protect the transfer of confidential content, such as the enquiries which you submit to us as the website operators. You can recognise an encrypted connection by the lock symbol in your browser’s address bar and by the fact that
“http://” has become “https://”.

When SSL encryption is active, the data you submit to us cannot be read by third parties.


Your rights of information, rectification, blocking, erasure and objection

You have the right to obtain information at any time concerning your personal data stored by us. You also have the right to have your personal data rectified, blocked, or erased (other than in the case of a stipulated retention period for the purposes of conducting business). Please contact our data protection officer to arrange this. You will find the relevant contact details down at the bottom.

In order to respond to a block request at any time, the data concerned must be held in a blocking file for monitoring purposes. You can also request that your data be erased, provided it is not subject to any statutory retention period. Where such a statutory requirement exists, we will block your data on request.

You can make changes or revoke a consent you have given us, effective for the future, by notifying us accordingly.

Changes to our data privacy policy

We reserve the right to update this privacy statement occasionally to ensure that it always conforms to the latest legal requirements or in order to reflect changes to our products and services in the privacy statement, such as when launching new services. The new privacy statement will then apply the next time you visit our site.

Questions relating to data protection

If you have any questions relating to data protection, please e-mail us
at or contact our Data Protection Officer directly:

Edmund Hilt

hilt evolution

Nelkenstrasse 36

D – 71272 Renningen



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